Return Policy– KSP
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+9221 3568 1734 @ ksproducts7@gmail.com
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Thank you for shopping with us! We take great pride in the quality of our safe lockers and are committed to ensuring your satisfaction. If you need to return a product, please review our return policy below:

  1. Eligibility for Return:
    • Returns must be initiated within 14 days of receiving the product.
    • The product must be in its original packaging, unused, and in resalable condition.
    • Customized or special-order products are not eligible for return.
  2. Return Process:
    • To initiate a return, please contact our customer service team at ksproducts7@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
    • Include the RMA number on the return label or package to ensure your return is processed efficiently.
    • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
  3. Refunds:
    • Once we receive and inspect the returned product, we will process your refund within 7-10 business days.
    • Refunds will be issued to the original payment method used at the time of purchase.
    • Please note that shipping charges are non-refundable.
  4. Exchanges:
    • If you wish to exchange your product for a different model or size, please follow the return process and place a new order for the replacement product.
  5. Damaged or Defective Products:
    • If you receive a damaged or defective product, please contact our customer service team immediately.
    • We will arrange for a return or exchange at no additional cost to you.
  6. Contact Information:
For any questions or concerns regarding our return policy, please contact us at ksproducts7@gmail.com.

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