Thank you for shopping with us! We take great pride in the quality of our safe lockers and are committed to ensuring your satisfaction. If you need to return a product, please review our return policy below:

Eligibility for Return:

• Returns must be initiated within 14 days of receiving the product.
• The product must be in its original packaging, unused, and in resalable condition.
• Customized or special-order products are not eligible for return.

Return Process:

• To initiate a return, please contact our customer service team at info@ksp.com.pk to obtain a Return Merchandise Authorization (RMA) number.
• Include the RMA number on the return label or package to ensure your return is processed efficiently.
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refunds:

• Once we receive and inspect the returned product, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method used at the time of purchase.
• Please note that shipping charges are non-refundable.

Exchanges:

• If you wish to exchange your product for a different model or size, please follow the return process and place a new order for the replacement product.

Damaged or Defective Products:

• If you receive a damaged or defective product, please contact our customer service team immediately.
• We will arrange for a return or exchange at no additional cost to you.

1. Contact Information:

For any questions or concerns regarding our return policy, please contact us at info@ksp.com.pk.